Frequently Asked Questions
Everything you need to know about Cécred’s high-performance hair care.
Are Cécred products suitable for all hair types?
Yes, our formulas are rigorously tested and designed to benefit all hair textures, from straight to coily, focusing on hair health and strength.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and delivery times vary based on your location.
Can I return a product if I am not satisfied?
We accept returns for most products within 30 days of purchase. Items must be in their original packaging and in gently used condition.
Are Cécred products cruelty-free?
Absolutely. We are committed to ethical beauty practices and do not test any of our products or ingredients on animals.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna for your convenience.